Nassau, Bahamas x Guest Experience
- Cross-Departmental Communications
- Leadership & Employee Messaging
Lynden Pindling International Airport (LPIA)
Guest experience momentum through internal operational efficiency and mission-focused messaging.
Lynden Pindling International Airport (LPIA) in Nassau, Bahamas is one of the Caribbean's busiest airports.
Our work advances the guest experience for the airport, which promises nothing ordinary and everything Uniquely Bahamian.
Aurie implemented a project management system that brings structure and organization to cross-departmental initiatives, ensuring guest experience priorities stay on track and visible across teams.
Our work extends to employee initiatives including uniting representatives from across the airport to understand and embody the mission. This work further supports our belief that external guest experience starts with internal alignment.
